For estate agents and brokerages
A real estate chatbot that knows which listing they are reading.
Property gets browsed at ten at night. It answers about the listing the visitor is actually on, from what you have published, takes a name and a number, and emails you the enquiry with what they wanted.
Marlow and Ash, a fictional agency, Sunday evening
Is 14 Oak Street still available?
It is listed as available at $429,000, three bedrooms, with the garage conversion finished last year. Listings can move faster than the page does, so I can have someone confirm it and answer anything else. What is the best number for you?
Can I view it on Saturday?
Saturday viewings run through the office rather than through me, so I cannot hold a slot here. If you leave a name and a number I will pass it straight over with Saturday on it, and somebody will call you to fix a time.
What are the service charges on the Riverside apartments?
The Riverside listing gives the service charge as $2,400 a year, and the lease as 112 years remaining. Ground rent is not stated on the page, so I would rather have somebody check it than guess at it for you.
What is my house worth? It is a three bed on Milton Road.
I am not able to value a house, and a number from me would not be worth anything to you. What I can do is take the address and a number and have a valuer call you, usually the same day. Is Milton Road the full address?
It knows which listing they are standing on
An agency site is not one page, it is every property you have on. The widget tells the assistant which page the visitor is reading, so a question asked on 14 Oak Street is answered about 14 Oak Street: that price, that number of bedrooms, that parking, from what you have published on it. The same question on a different listing gets a different answer.
Your published listings are its source
The assistant receives your published page addresses and is instructed to use those links and your reviewed listing information. It should ask the agency when a fact is missing instead of filling in a price or address. AI can make mistakes, so keep listings current and test important questions before launch.
Ten at night is when people look at houses
Property gets browsed after dinner and at the weekend, which is precisely when nobody is at the desk. The enquiry that goes unanswered does not wait for Monday, it goes to whichever agent replies, and on a portal listing that is a competitor two rows down.
The valuation question is the one worth catching
Somebody asking what their own house is worth is a seller, and a seller is an instruction. It cannot value a house and does not pretend to, because guessing a number would be the worst thing it could do here. It takes the address, what they are asking, and their number, and puts it in front of you.
You get a name, a number and what they wanted
Each enquiry arrives by email with a one line summary, so you open the morning with a call list rather than a pile of transcripts. Anything with real time pressure, a relocation date or a viewing this weekend, comes flagged. If they asked for a callback at a particular time, you get a reminder about half an hour before it.
Priced per month, not per enquiry
$29 a month with 200 conversations included. If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations.
What it needs
On WordPress: 6.0 or newer, PHP 8.0 or newer and HTTPS. On Wix, Squarespace, Shopify, Webflow or a hand-built site it is one line of HTML instead. The AI is included, so there is no provider account to open. It replies in 32 languages, which matters more here than in most trades because a relocating buyer often is not reading in English.
At 300 conversations a month
| Tool | How it bills | 300 conversations |
|---|---|---|
| Tidio | Lyro AI is available separately; price depends on quota and billing period | Check vendor pricing |
| Intercom | $0.99 per Fin outcome; minimum commitment applies. Helpdesk seats are separate | Up to $297 |
| Drift | Contact Salesloft for a current quote | Check vendor pricing |
| Off Hours | Standard: $49 a month, 400 conversations included | $49 |
Monthly examples checked 15 September 2026. Fin totals assume one outcome per conversation, include a 50-outcome minimum and exclude helpdesk seats. Standalone Fin needs no seats. Tidio and Drift totals are not quoted. See the pricing page for assumptions and official sources.
Weighing up the tools? Compared with Tidio, compared with Intercom, or see the plans and the calculator.
Ask it something yourself.
The demo runs on a fictional dental practice rather than an agency, but it is the same assistant. Ask it the questions you would not want a machine to answer and see where it stops.
Or read the plans and the cost calculator.