Comparison
The best chatbot for WordPress, compared on how it bills you.
Most of these meter something: a conversation, an AI resolution, or a credit for every single reply. Whichever it is, the bill follows how much the chatbot is used. Here is what each one charges, and what that works out to at ordinary volumes.
Side by side
| Tool | How it bills | Listed pricing | 200 conversations | 500 conversations |
|---|---|---|---|---|
| Tidio | Subscription plus a separate AI quota | From $29 a month, plus a Lyro AI quota from $32.50 a month | From $61.50 | From $61.50 |
| Intercom | Per AI resolution, with seats on top | $0.99 per AI resolution, seats billed separately | Up to $198 plus seats | Up to $495 plus seats |
| SiteGPT | Subscription billed per message | $39 a month for 4,000 messages | From $39 | From $39 |
| Chatbase | Subscription with message credits, then overage | $32 a month for 500 credits, then $40 per extra 1,000 | About $72 | About $112 |
| Drift | Enterprise, and no longer sold on its own | Folded into Salesloft, from about $2,500 a month | About $2,500 | About $2,500 |
| Off Hours | Flat subscription with an included allowance | $49 a month, 500 conversations included | $49 | $49 |
Competitor pricing verified August 2026, from each vendor's own pricing page. Intercom seat costs are not included above, and its figures are the ceiling rather than the bill: it charges only for conversations Fin actually resolves, so a real month costs less. Tidio buys AI conversations in quota tiers, so its figure is a floor that rises with volume.
Per conversation billing punishes a chatbot that works
Every extra question your chatbot answers is another line on the invoice. A busy month, a seasonal rush, or a page that suddenly ranks well all arrive as a larger bill. The tool getting better at its job is the thing that costs you more.
Per resolution billing has the same shape
Intercom charges per AI resolution rather than per conversation, and adds seats for the humans. It is a cleaner metric, but the direction is identical: more successful answers, more money.
Enterprise pricing is a different product
Salesloft bought Drift and stopped selling it on its own, and what is left starts around $2,500 a month inside a larger platform. It was built for sales teams with a pipeline to route. For a dental practice, a plumber or a small shop on WordPress, most of what you pay for there stays unused.
What a flat subscription changes
Off Hours includes an allowance in the price. If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations. You can read the plan before the month starts and the number does not move.
Which one should you pick?
If you have a sales team and a pipeline, Intercom is built for that. If you run a small business site on WordPress and want questions answered and phone numbers captured while you are closed, a flat subscription is the cheaper and more predictable shape.