Pricing
Priced per customer who leaves their number, not per message it takes.
A real enquiry is a conversation, not a single question: the assistant answers, works out what they need, and asks for a name and a number. Every tool below bills you for each reply along the way. Here, that whole conversation counts once, however long it runs.
Three plans
Pick the one that fits
Billed monthly. Cancel whenever you like.
Minimum
One site that is asked the odd question.
$49/month
plus VAT or sales tax, added at checkout for your country
500 conversations included
1 website
If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations.
14 days free, then $49 a month. Card required, cancel any time before it ends and you are never charged.
Start 14 days freeIf you are charged and it is not right for you, email us inside 30 days and we refund you in full.
Standard
One site that gets asked a lot.
$99/month
plus VAT or sales tax, added at checkout for your country
1,500 conversations included
1 website
If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations.
14 days free, then $99 a month. Card required, cancel any time before it ends and you are never charged.
Start 14 days freeIf you are charged and it is not right for you, email us inside 30 days and we refund you in full.
Enterprise
A busy site, or a handful of them.
$197/month
plus VAT or sales tax, added at checkout for your country
4,000 conversations, pooled across up to 5 sites
Up to 5 websites
If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations.
$197 a month from the start. No trial on this plan.
Start with EnterpriseIf you are charged and it is not right for you, email us inside 30 days and we refund you in full.
Prices are before tax. Lemon Squeezy sells the subscription and adds any VAT or sales tax your country requires at checkout, so the total there can be higher than the figure above.
Your licence key is emailed to you by Lemon Squeezy the moment you finish checkout, trial or not, so you can set up straight away. Keep that email: it is where the key lives, and it is not shown on this page. If it has not arrived within a few minutes, check your spam folder and then email us.
Agency
Let us talk
Looking after more than five client sites, or want more conversations than Enterprise includes? That is worth a conversation rather than a checkout button. Tell us how many sites you run and roughly how busy they are, and we will work something out.
Email us about an agency planSide by side
What others charge
| Tool | Price |
|---|---|
| Tidio | $29 base plus a Lyro AI quota from $32.50, rising with volume |
| Intercom | $0.99 per resolution, and only resolutions are billed |
| Drift | Folded into Salesloft, and no longer sold on its own |
| SiteGPT | $39/mo for 4,000 messages, billed per message |
| Chatbase | $32/mo for 500 credits, then $40 per extra 1,000 |
| Off Hours | From $49/mo flat, and one conversation may run 40 messages |
The same 500 conversations a month, priced two ways
| Tool | Short lookups4 messages each | Real enquiries10 messages each |
|---|---|---|
| Tidio | from $61.50 | from $61.50 |
| Intercom | up to $495 | up to $495 |
| Drift | about $2,500 | about $2,500 |
| SiteGPT | from $39 | Not published at this volume |
| Chatbase | about $112 | about $232 |
| Off Hours | $49, flat | $49, the same |
Competitor pricing verified August 2026, from each vendor's own pricing page. SiteGPT and Chatbase bill per message, so their column moves with how long a conversation runs, not with how many you have. At four messages SiteGPT costs less than we do, and we would rather you saw that here than found it later. Tidio's figure is a floor, since its AI quota rises with volume. Intercom's is a ceiling, since it bills only the conversations its AI actually resolves. Where a vendor does not publish a quota at this volume, nothing is shown rather than a number we guessed.
Looking at one in particular? Off Hours as a Tidio alternative, as an Intercom alternative, or a chatbot for dental practices.
Calculator
What it would cost you
Move the slider to your monthly conversation volume. Seats and add-ons are not included, only the rates listed above.
200
Tidio$29 base plus a Lyro AI quota from $32.50, rising with volume
from$61.50/mo
Intercom$0.99 per resolution, and only resolutions are billed
up to$198/mo
DriftFolded into Salesloft, and no longer sold on its own
about$2,500/mo
SiteGPT$39/mo for 4,000 messages, billed per message
from$39/mo
Chatbase$32/mo for 500 credits, then $40 per extra 1,000
about$72/mo
Off Hours
$49/mo
And what one customer is worth
The slider is what you pay. This is what it has to earn back, in your numbers.
Your number, not ours. Put in the average, over the whole time they stay with you.
One customer you would otherwise have missed pays for 4 months of Minimum.
Minimum is $49 a month, and the first 14 days are free. The assistant answers at 11pm whether or not anybody was ever going to call back.
Common questions
What people ask before they pay
Tap a question to see the answer.
Minimum is $49 a month with 500 conversations. Standard is $99 with 1,500. Enterprise is $197 with 4,000 pooled across up to 5 sites. Need more than five sites? Email us and we will sort it out. Every plan is billed monthly and you can cancel any time. Those prices are before tax, and VAT is added at checkout depending on your country.
No. The AI is included in the subscription. You do not create an account anywhere else and you do not get a second bill.
About five minutes. Install the plugin, then press auto-fill and it reads your own pages to learn your business. You check what it wrote and save.
The chat switches to a simple contact form for the rest of the month and we email you about it. We never charge you for extra conversations.
Almost certainly. On WordPress it is a plugin and wants WordPress 6.0 or newer on PHP 8.0 or newer. On Wix, Squarespace, Shopify, Webflow or a hand-built site it is one line of HTML, which needs nothing in particular. HTTPS is recommended either way.
It only answers from the business profile it read off your own pages, and you review and edit that profile any time. When it does not know something, it says so and offers a callback instead of guessing. On anything sensitive, pain, complaints, money, it drops the charm and hands the visitor to you.
Yes, 14 days on Minimum and Standard. You get your licence key at checkout and the assistant works fully from the first minute, so the trial is the real product rather than a cut-down version of it. We do take a card up front, and nothing is charged until the 14 days are up: cancel before then, from the link in your receipt, and you pay nothing. Enterprise does not have a trial, so email us and we will talk it through instead.
Yes. Email us within 30 days of your first payment and we will refund you in full. You do not have to give a reason and there is nothing to prove: no lead count, no usage minimum, no form. You can also cancel at any time from the link in any receipt.
Mostly the bill. Tidio's plan starts at $29 a month and its Lyro AI is a separate quota on top, from $32.50. Intercom charges $0.99 every time its AI resolves a question, and bills each human seat as well, so both cost you more in the months the chat works hardest. Off Hours is one flat subscription with the conversations included: a busy month and a quiet one cost the same, and there is no second invoice for the AI. The other difference is scope. Those two are support desks with inboxes, ticketing and help centres attached, built for a team answering customers all day. This answers the questions a small business gets after hours and emails you the phone number, which is the whole of it. More on this: compared with Tidio, compared with Intercom, what each plan includes, a chatbot for dentists, a chatbot for plumbers.
Thirty day refund
The trial is 14 days and nothing is charged in it. After that, if it is not right for you, email us inside 30 days of your first payment and we refund you in full. No reason needed.