Intercom alternative
An Intercom alternative priced for a small business site.
Fin costs $0.99 per outcome. Standalone Fin requires no seats; Intercom helpdesk plans add seat fees. Off Hours is one flat subscription with conversations included and no seat fees at all.
At 200 conversations a month
| Tool | How it bills | 200 conversations |
|---|---|---|
| Intercom | $0.99 per Fin outcome; minimum commitment applies. Helpdesk seats are separate | Up to $198 |
| Tidio | Lyro AI is available separately; price depends on quota and billing period | Check vendor pricing |
| Drift | Contact Salesloft for a current quote | Check vendor pricing |
| Off Hours | $29 a month, 200 conversations included | $29 |
Monthly examples checked 15 September 2026. Fin totals assume one outcome per conversation, include a 50-outcome minimum and exclude helpdesk seats. Standalone Fin needs no seats. Tidio and Drift totals are not quoted. See the pricing page for assumptions and official sources.
Per resolution billing charges you for the wins
A resolution is the chatbot doing exactly what you installed it to do. At $0.99 each, 200 outcomes cost $198, excluding any helpdesk seats, and the better the answers get the larger the invoice gets.
Seats are the second bill
Intercom helpdesk plans charge for seats alongside Fin usage. Standalone Fin works with an existing helpdesk without Intercom seat fees. Outcomes include resolutions and completed procedures, including handoffs; a minimum commitment applies.
Most of Intercom is not for a five page site
Intercom is a support platform with a help desk, workflows and reporting built for teams. If what you need is a chat on your website that answers questions at 11pm and emails you a phone number, you are paying to keep the rest of it switched on.
What the flat plan includes
$49 a month, 400 conversations included, no seat charges, and the AI included so there is no key to paste or provider account to open. If you reach your limit the chat switches to a simple contact form for the rest of the month and we email you. We never bill you for extra conversations.
What a conversation looks like
My tooth hurts, can I come in today?
That needs to be seen. We hold same-day emergency slots every day. I am not a dentist so I cannot advise on the pain itself, but I can have the practice call you straight away. Shall I take your number?
What are your hours?
Monday to Wednesday 8am to 5pm, Thursday 10am to 7:30pm, Friday 8am to 3pm, Saturday 9am to 1pm. Closed Sunday.
See all four tools compared side by side, or move the slider to your own volume on the pricing page.
Ask it something yourself.
The demo answers as a dental practice would. Ask about insurance, hours or an emergency slot and see how it hands you the lead.
Or read the plans and the cost calculator.